Just a quick note to inform you that from this Sunday 25th July 2010 the Appliances Online call centre will be open between 10am and 6pm. This means you will be able to talk to one of our support staff on any day of the week!

This expansion of our operating hours is in line with our company’s desire to provide you the best customer service we possibly can.

Our call centre operating hours are now:

Monday – Friday: 8 am – 6 pm
Saturday: 10 am – 6 pm
Sunday: 10 am – 6 pm

Call us seven days a week on 1300 000 500. We look forward to hearing from you soon!

Good morning world!

Appliances Online has moved its call centre, home and office to Edgecliff, New South Wales. Located in the eastern suburbs of Sydney, our smart new work space is a short stroll from Edgecliff train station and the splendour of Port Jackson. Nearby lie the neon attractions of Kings Cross and the bustle of the CBD. It is a vibrant location to lay our roots and grow.

We would like to extend our warmest thanks to Project Manager Grant Hilliar-Hayes for his tireless efforts in overseeing the office refurbishment. The process has been smooth and efficient, a glowing reflection of his organisational skills and cool head.

All systems will remain in their present order despite our physical relocation. By calling 1300 000 500 you call not just a centre but a home, one where the door is always open.

Welcome.

Here at Appliances Online we are committed to maintaining environmentally sound waste disposal practices. It is a beautiful land in which we live and we seek to play a role in protecting this Australia for future generations.

Appliances Online recycle all used electric appliances and all packaging in which new products are shipped.

All used appliances we pick up in the course of our new product deliveries are taken by Sims Metal Management for processing. Sims is the global leader in metals and electronics recycling. In February this year they were named amongst the Global 100 Most Sustainable Corporations in the World at the World Economic Forum. This is a superb effort and one which we applaud.

Amongst practices that Sims use during their recycling processes are the de-gassing of all fridges. They have a wonderful animation that shows their recycling system on this page.

Appliances Online take the greatest care in delivering your goods to you in brand new condition. This requires shipping them in strong, supportive packaging.

We are committed to recycling all the packaging that comes back in our trucks. Below is footage of our man in charge of this procedure, Les.

Appliances Online: recycling for Australia, recycling for the future.